Okay so picture this. You’re commuting to work or travelling home, minding your own business and enjoying the ride. What does that scenario look like to you? How do you want to be treated? How do you want to feel? I would hope for a peaceful, efficient ride from one destination to another – and that’s usually the case for me. But, sometimes I have been supremely annoyed by someone blasting music, talking loudly or eating smelly food. Not to mention those who decide that they’re not gonna let me use a seat because their bags apparently need somewhere to sit. Hello. I have a bum and your bag does not, good sir.
You see, these are all examples of something GO Transit likes to call an #EtiquetteFail. They’re ready to keep on listening to what riders have to say, so that they can improve the quality of their commute – making riding the GO an enjoyable experience for everyone. No topic is off-limits: whether it’s the infamous door-blockers or the notorious litter-bugs, now is the time to make your voice heard and share what etiquette fails you witness on your commute.
Why are they doing this, you may ask? Well, GO strives to provide its passengers with safe, fast, reliable, comfortable service to downtown Toronto and other urban centres. They’re taking it to the next level by making sure that you know you’re being heard. They also want to make sure that you are having fun by doing your part to ensure that everyone on board is also experiencing the same level of service across the board (or tracks, so to speak).
I know that when I take the GO Train, I tend to sneak into the “Quiet Zone” because it’s just such a peaceful and zen experience. I love my downtime and try to sneak it in whenever I can because I crave it on the regular – so when someone is disrupting it, I’m not a happy camper.
Taking the GO Train should be an enjoyable experience. One where everyone (all of the estimated 65 million annual passengers) who commutes on this regional public transit service for the Greater Toronto and Hamilton area, can get to their destination without someone spraying cologne or perfume at them, or blocking the doors, or even leaving garbage all over the seats. Common courtesy doesn’t take much, but sure goes a long way!
Be sure to share your GO experience with us and let us know what bad behaviour you see on your commute by using the hashtag #EtiquetteFail.
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Catherine Sugrue, CNP
Photos by Catherine Sugrue
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